Austin Community College is a public two-year institution that serves a diverse population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.
As a community college committed to our mission, we seek to recruit and retain a workforce that:
Reflects the diversity of our community
Values intellectual curiosity and innovative teaching
Is attracted by the college mission to promote equitable access to educational opportunities
Cares about student success and collaborates on strategies to facilitate success for under-represented populations
Welcomes difference and models respectful interaction with others
Engages with the community both within and outside of ACC
*Commitment to Equity and Inclusion*_
ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and under represented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.
As an open access and low-cost institution, ACC is proud to serve a diverse student body. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to the diverse cultures and socio-economic backgrounds of our students. In 2017 our faculty adopted a Statement of ACC Faculty Values. This Statement affirms that ACC’s faculty members value collaboration, service, agency, scholarship, inclusion, and teaching, all of which attest to our commitment to equity, diversity, and inclusion at the heart of our mission.
Job Description Summary:
Under the direction of the Upward Bound Director, the Coordinator is responsible for the coordination of care and support for Upward Bound participants in partnership with Austin Independent School District (AISD) Northeast and Travis Early College High Schools. Administration of attention to significant mental health challenges to enhance the conditions and likelihood of student’s personal and academic success.
Description of Duties and Tasks
Plans and coordinates all education program activities, including scheduling and teaching classes; scheduling volunteers and outside agencies to facilitate classes, organizing attendance at other educational fairs and events; developing and updating lesson plans, conduct financial education or other seminars; builds relationships with local college career placement teams and local vocational school programs.
Recruits, identifies, delivers and documents services and activities to meet the needs of all assigned program participants by conducting college/career workshops for students and parents.
Develops and maintains relationships with parents, schools, and other service providers.
Tracks assigned participants from program entry through high school graduation to ensure postsecondary enrollment with one-on-one assistance to students concerning college admissions processes, financial aid, career and academic issues.
Records and enters student demographic and contact information in the program database (Blumen) for monthly submittal of statistical reports and student tracking for dissemination to college, high schools, parents, and community partners and Annual Performance Report (APR).
Gathers and distributes scholarship opportunities and maintenance of grade level scholarships for individual participant goals.
Monitors and acts as a liaison for the UB Ambassador program.
Recruits and engages males (male leadership) and females (female leadership) participants to increase secondary participation to retain and persist towards a post-secondary education. Male Leadership/Female Leadership creating monthly workshops to increase participation in the program focused on gender centered issues.
Oversees the dual enrollment and AP course load of participants to track high school completion of an Associate degree.
Serves as the main point of contact for target high school key personnel.
Researches data trends to aid in enhancing academic services and performance of participants.
Tracks and engages UB Alumni of post-secondary progress of all graduated participants while providing support to assist in the yearly matriculation until receiving a certificate of completion or degree within six years of high school graduation.
Uses information from the Academic Success Coach to discuss detailed academic coaching instructions and action item plan to parents whose students have fallen below 85 every six-weeks.
Provides one-on-one assistance to students concerning college admissions processes, financial aid, career, and academic issues to include: Junior/Senior Retreat, Financial Literacy, College Admissions, Freshman Housing, Freshman Orientation, Student Shot Records (Meningitis), Preparation of TSI/PSAT/SAT/PACT/ACT, College entrance exams.
Serves on high school, college, and community wide committees as assigned.
Knowledge and experience in the college and financial aid application process.
Knowledge of computer technology and applications.
Knowledge and ability to exercise strong planning and organizational abilities, excellent documentation skills and attention to detail.
Knowledge of student and work-related information and materials such as Family Educational Rights and Privacy Act (FERPA), the Health Insurance Portability and Accountability Act (HIPAA), confidential electronic records, and legislative guidelines related to these records.
Knowledge of Department of Education (DOE) TRIO Regulation & Legislation
Knowledge of principles and methods in budget preparation, bid and purchasing procedures and expense control.
Knowledge of the complexities faced by low-income, first generation, and disables students and adults.
Knowledge of financial aid terminology; Free Application for Federal Student Aid (FAFSA) filing requirements; types of federal student loans, and loan rehabilitation.
Knowledge of college access and educational advising issues for underrepresented populations in higher education (i.e. admissions, securing scholarships, major and course selection, and experience working with individuals to promote financial and economic literacy).
Knowledge of and ability to develop Individualized Education Plans (IEP), evaluate transcripts, and interpret exam scores.
Knowledge of and ability to advise high school and college coursework.
Maintaining an established work schedule, to include some evenings and weekends
Maintaining confidentiality of student and other work related information and materials
Ability to recruit students, and to review, analyze, and evaluate program applications
Ability to effectively manage a caseload of students.
Ability to communicate effectively in both oral and written form
Collaborative and effective team member and team builder
Ability to establish rapport with high school students from diverse ethnic/racial backgrounds.
Ability to assist with planning, development, implementation and evaluation of outreach programming on mental health and wellness topics.
Strong organizational, detail-oriented, multi-tasking and coordinating skills.
Maintaining an established work schedule.
Effective use of interpersonal and public speaking communication skills, including tact and diplomacy when working with diverse populations.
Effective leadership, team building skills, and customer service when working with diverse students, faculty, administration, community and business leaders.
Use of organizational and planning skills with attention to detail and follow-through.
Demonstrated commitment to supporting academic needs of students facing barriers to educational success through academic coaching/advising, \/counseling/instruction/ advocacy and/or education.
Planning, development, implementation and evaluation of outreach programming on mental health and wellness topics.
Use a variety of spreadsheet, word processing, database and presentation software, Canva, Asana, and GROUPME/Remind
Use a variety of social media and webpage schedule
Required Work Experience
Two years related work experience
Preferred Work Experience
Ability to gather, track, compile and analyze data to produce specialized reports to determine student needs for services.
Coordination of direct counseling services.
Linkage with community based partnerships and providers for student referrals.
Promotion of counseling services to student groups, faculty, and staff by assisting with outreach, training, and educational workshops to all campus constituency groups regarding policies, procedures, ethics and best practices in service and support.
Coordination of mental health resources to address mental health inquiries, and maintains a database of referral resources and community services.
Life experience with barriers similar to those from TRIO target populations, including but not limited to, being a member of an underrepresented group in higher education, being a first generation student, being from a low income family, or having a disability.
Experience providing individualized counseling to high school or college students, including assisting students with course selection, financial aid, and college enrollment.
Demonstrated commitment to supporting the academic needs of students facing barriers to educational success through academic coaching/advising, counseling, instruction, and/or education.
Experience in an educational setting teaching, advising, and/or tutoring low income, first generation college students.
Ability to concentrate and pay close attention to detail with constant breaks in concentration associated with answering phones and students walking in the office.
Ability to display sensitivity to the educational and psychological issues affecting low-income, potential first-generation college-bound youth and indicate either professional or personal experience in overcoming barriers similar to those confronting the target population.
Master’s degree or higher in Education, Counseling, Psychology, Social Work, or a related field.
Valid Texas Driver’s License and reliable transportation for local area travel.
Ability to conduct face-to- face sessions and workshops.
Ability to work face to face for six weeks during the summer programming (June-July) with no vacation until end of program.
Ability to take overnight field trips (Academic Program: Weekend (3 days) and Summer Program: Extended Week (up to 10 days).
Subject to standing, walking, sitting, bending, reaching, kneeling, pushing, and pulling.
Occasional lifting of objects up to 20 pounds.
Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
Work is performed in a variety of settings including in-studio, on-location, and standard office environment.
Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.
$41,304 – $59,006
Reports to Director, Upward Bound Program
Number of Openings:
Job Posting Close Date:
February 2, 2022
*ACC Benefits Overview*_
Full-time faculty and staffing table employees who work in full-time and/or part-time positions at the college are eligible for ACC medical benefits effective the first of the month after their first 60 days of employment. Benefits include medical, dental, life insurance, short- and long-term disability, retirement plans and AD&D.
ACC does not participate in Social Security.ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty and Administrators Only). Part-time and Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by federal law.
*EEO Statement*_ The Austin Community College District is an Equal Opportunity Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, political affiliation or other protected categories.
As required by the US Department of Education, employees are required to report violations under the Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.
The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.
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