Salesforce Solutions Architect

Austin Community College

Job Posting Closing Times: Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date.

If you are a current Austin Community College employee, please click this link to apply through your Workday account.

Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

• Values intellectual curiosity and innovative teaching
• Is attracted by the college's mission to promote equitable access to educational opportunities
• Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.
• Focused on student academic achievement and postgraduate outcomes
• Welcomes difference and models respectful interaction with others
• Engages with the community both within and outside of ACC

Job Posting Title:
Salesforce Solutions Architect

Job Description Summary:
Salesforce Solutions Architect will drive Salesforce solutions delivery, support design, build, and deliver solutions that help implementations succeed. This may include creating prototypes and proofs of concept to help define requirements. They will recommend implementations that are scalable, sustainable, and add value. The role will work closely with the product managers and other ACC stakeholders to architect and build the future of the platform at Austin Community College District (ACC).

The Solutions Architect will also need to be business-oriented and results-focused, helping the college to enhance its operations through Salesforce implementations.

Job Description:

Description of Duties and Tasks

Essential duties and responsibilities include the following. Other duties may be assigned.

• Expert in developing custom solutions on the force.com platform leveraging Lightning, Apex, Visual Force, Integrations and out of box Salesforce tools.
• Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design.
• Provide technical expertise in the planning, analysis, implementation, and delivery of innovative solutions around Salesforce
• Provide technical guidance in the creation, maintenance and upgrading CRM platform, Communities and Sites.
• Experience factoring Salesforce limits into an enterprise architecture
• Demonstrate a deep knowledge of all Salesforce product offerings
• Strong technology leadership skills required
• Outstanding presentation, communication, and facilitation skills
• Self-starter with proven ability to successfully kick-start new initiatives and to drive complex issues through analysis and resolution
• Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements,
• Review solutions and recommend improvements, collaborative projects and workstream planning.
• Other duties and responsibilities depending on the business needs

Knowledge

• Integration with external systems.
• Project management skills.
• Expert knowledge of Salesforce.org and Salesforce EDA architecture
• Ability to work in a cross-functional environment to help support and enhance business systems
• Excellent verbal communication skills in articulating the functional and technical aspects of product capabilities
• Ability to plan and execute tasks in a structured manner
• Able to work, collaborate and contribute in a team environment
• Excellent analytical and quantitative skills or experience
• Logical/Perceptive, problem solving, detail oriented, solution oriented

Skills

Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Maintaining an established work schedule.
• Effectively using organizational and planning skills.
• Excellent communication, written and verbal, and interpersonal skills.
• Prioritizing multiple tasks, projects, and demands.
• Creative and analytical thinker with strong problem-solving skills.
• Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes.
• Ability to understand and articulate complex requirements.
• Flexibility/Adaptability

Required Work Experience

• 5+ years of experience working with Salesforce Ecosystem

Required Education

• Bachelor's degree or higher in information systems, computer science or other related fields.

Preferred Work Experience

• 5+ years of experience with Salesforce Ecosystem

Preferred Education

• Bachelor's degree in Information Technology or related field
• ITIL Foundation Certification

Licenses/Certifications

• Certified Salesforce Application Architect
• Certified System Architect
• Certified Integration Architect
• Certified Administrator

Special Requirements

• Must have a valid driver's license

Physical Requirements

• Work is primarily performed in a standard office or remote/hybrid environment.

Safety

• Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

Salary Rate

$97,689 - $122,111

Number of Openings:
1

Job Posting Close Date:
December 23, 2024

Clery Act

As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.


To apply, please visit: https://austincc.wd1.myworkdayjobs.com/en-US/External/job/Highland-Campus/Salesforce-Solutions-Architect_R-6812